Keep the message connected to the business.
Prepare a campaign and keep the conversation going after it lands. Cedros combines mailing lists, reusable email content, delivery reporting, and a shared inbox with the website and customer context behind each message.
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Outbound and inbound, in one workspace
Build a campaign you can review
Start from a template or an existing campaign, then edit the subject, preheader, sender, body, and audience. Preview the message, review preflight checks, and send a test before launch. Schedule a prepared campaign or send it when the team is ready.
Keep the audience ready for the next send
Organize recipients into lists, import contacts with a preview of mappings and errors, and review list health. Cleanup tools identify invalid, bounced, suppressed, inactive, and unsubscribed recipients so you can make informed decisions about who remains in your sending audience.
Give the team a shared view of replies
Search inbox messages, claim the ones you are handling, and mark work open, waiting, done, or snoozed. Read the thread, labels, and customer details before responding. Clear ownership makes it easier to coordinate replies without two people unknowingly answering the same message.
Cedros shared inbox showing example conversations needing a reply. /media/objects/9a4c293de52c5e9b0ad52744c10a01d94ccb5b4ecc04a5ec618315f30dc56742/retained/fc9dbdc7-14cb-5978-812c-98a1e26de30f/assets/2026/09/b6ac9058-af1b-4a6e-a4db-05a04da4583c.webp Real Cedros interface · example workspace data
Prepare a thoughtful response faster
Generate or rewrite a reply draft from the conversation, then review the wording and recipient. Send the finished message or schedule it for later. AI assistance helps with the writing while your team keeps control of the message that reaches the customer.
Follow the campaign after launch
Inspect send progress and delivery or engagement reports to understand what happened. Pause, resume, or cancel an active campaign where its current state allows. Keep the results available for the next campaign, so each send can inform the content and audience choices that follow.
Connect the services that deliver your email
Set up the site’s outbound email provider and inbox connection. Cedros includes native mail support and a Google Workspace connection for supported inbox workflows. Readiness and sync status help you spot connection issues before you rely on a campaign or customer reply.
Useful to know
Can I test a campaign before sending to my list?
Yes. Preview the email, inspect preflight and launch-readiness checks, and send a test. Scheduling and sending are separate actions from drafting.
Can I import a mailing list?
Yes. CSV imports support field mapping, dry runs, previews, and error review before a committed import. List health and suppression tools help maintain the audience afterward.
Can more than one teammate use the inbox?
Yes. Claim state and work status show who is handling a message and what still needs attention. AI-assisted replies remain drafts for your team to review.
What determines sending capacity?
Capacity and delivery depend on your plan, configured provider, and sending practices. Recipient subscription and suppression status remain part of the sending workflow.
Stay connected after the website visit.
Bring campaigns, customer conversations, and business context together.
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