Keep the message connected to the business.
Prepare a campaign, manage the audience, and handle the replies from the same workspace as your website. Cedros gives email the context of the content and customers behind it.
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Outbound and inbound, in one workspace
Prepare a campaign
Create content with reusable templates and snippets, then preview it and run preflight checks. Send a test before scheduling or sending to the intended audience.
Manage the audience
Create and maintain lists, review cleanup candidates, and use import dry runs to catch problems before committing data. Keep subscription status and suppression decisions attached to the audience.
Work the shared inbox
Read customer messages, claim the conversations you are handling, and update their state. Give the team a clear way to see what needs a response and what is already being handled.
Cedros shared inbox showing example conversations needing a reply. /media/objects/9a4c293de52c5e9b0ad52744c10a01d94ccb5b4ecc04a5ec618315f30dc56742/retained/fc9dbdc7-14cb-5978-812c-98a1e26de30f/assets/2026/09/b6ac9058-af1b-4a6e-a4db-05a04da4583c.webp Real Cedros interface · example workspace data
Draft a reply with context
Use assisted response drafts to prepare a reply grounded in the thread. Review the message and recipient before sending or scheduling it.
Follow what happens after the send
Campaign progress and reports make the sending workflow inspectable. Pause, resume, or cancel supported work when the situation calls for it, rather than treating a send as an unobservable action.
Connect the delivery services
Configure the outbound provider and any supported inbound mailbox connection. Provider status and sync tools help distinguish a content issue from a delivery or connection problem.
Useful to know
Are campaigns and the inbox the same thing?
No. Campaigns handle audience sends; the inbox handles customer conversations. Both are available within the website workspace.
Can I test a campaign before sending?
Yes. Preview, preflight, launch-readiness, and test-send tools support review before a campaign goes out.
Are deliverability and unlimited sending guaranteed?
No. Sending depends on provider configuration, plan capacity, recipient consent, and the quality of your sending practices.
Stay connected after the website visit.
Bring campaigns, customer conversations, and business context together.
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