Notifications

Surface what matters. Send it where you work.

Bring important customer activity and operational events to the right person or channel. Cedros lets you configure the signals your team needs without treating every event as equally urgent.

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Make the signal useful

Choose the events

Select supported notification types for the customer work and site operations you manage. New submissions, conversations, and completed work can call for different responses.

Choose the destination

Use configured email or supported chat-channel connections. Keep team alerts and personal notifications aligned with who needs to act.

Control the noise

Use the available preference, importance, and quiet-hour controls to keep routine activity from competing with urgent work. Review the routing as the team changes.

Return to the underlying work

Use notification links and in-app state to open the relevant record. Mark read or acknowledge where supported so the signal remains part of a workflow rather than another message to remember.

Connect recommendations to action

The assistant can surface recommendations from available site context. Review the evidence and proposed work before deciding what to do; a suggestion is not a completed change.

Verify the channel setup

Configure the provider or webhook, then use the relevant test workflow before relying on delivery. Keep destination access and credentials appropriate to the team and event.

Useful to know

Does every event go to every channel?

No. Delivery depends on the event, configured integrations, routing, and user preferences.

Are recommendations the same as notifications?

Recommendations suggest useful work; notifications surface events. They can appear near each other while serving different purposes.

Can an assistant manage notification state?

Supported tools can mark notifications read or acknowledged, within the relevant permissions.

Stay close to the work that needs you.

Route useful signals to the people who can take the next step.

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