Acceptable Use Policy

This Acceptable Use Policy explains what you may not do with Cedros. It applies to everyone who uses the Services, including the people who visit or use a Customer Site, and it forms part of the Terms of Service. Capitalized words have the meaning given in the Terms.

If this policy and Section 13 of the Terms ever differ, the Terms control.

1. Illegal and harmful activity

You may not use the Services to engage in, facilitate, or materially support unlawful, fraudulent, abusive, or harmful activity. This includes using the Services to:

violate applicable law or the legal rights of others;
distribute child sexual abuse material, or exploit or endanger minors;
facilitate human trafficking or other unlawful exploitation;
make unlawful threats or facilitate unlawful violence;
evade sanctions, export controls, court orders, or lawful restrictions; or
operate a regulated activity without the licenses, disclosures, safeguards, or other authorization the law requires.

2. Fraud and deception

You may not use the Services to:

conduct phishing, credential theft, account takeover, payment fraud, or impersonation intended to deceive;
misrepresent the identity or origin of content in a way that violates law or materially deceives others; or
fraudulently manipulate advertising, traffic, reviews, rankings, auctions, transactions, or engagement.

3. Intellectual property and privacy

You may not use the Services to:

infringe copyright, trademark, privacy, publicity, or other intellectual-property rights; or
harvest personal information unlawfully.

4. Security and platform integrity

You may not use the Services to:

distribute malware, ransomware, destructive code, or malicious payloads;
gain unauthorized access to accounts, networks, computers, wallets, APIs, or other systems;
interfere with the availability, security, or integrity of the Services or another system;
consume excessive resources in a way that materially interferes with other users or the Services; or
circumvent limits, quotas, billing systems, security controls, or abuse protections.

Security testing of Cedros requires our prior written authorization. To report a vulnerability, see Report Abuse.

5. Email, messaging, and other communications

You may not use the Services to send spam or unlawful unsolicited communications. If you send email, messages, calls, or campaigns through Cedros, you must:

have a lawful basis or the required consent to contact each recipient;
honor opt-outs and unsubscribe requests, and maintain suppression lists where required;
include legally required sender identification and disclosures;
follow calling-time, automated-communication, marketing, and telemarketing laws; and
use only contact lists that were lawfully obtained. Purchased, scraped, or otherwise unlawfully acquired lists are not permitted.

Cedros may impose sending limits, block suspicious campaigns, suppress destinations, or suspend communications functionality to protect recipients, deliverability, providers, Cedros, or other users. See Section 14 of the Terms.

6. AI features, agents, and automations

The rules in this policy apply equally to anything you do through AI features, agents, routines, and automations, and to the content they produce at your direction. You are responsible for the instructions, permissions, and connected accounts you give them. You may not use AI features to do indirectly what this policy prohibits directly.

Sections 9 through 12 of the Terms set out additional rules for AI outputs, automated actions, high-impact and regulated uses, and sensitive information.

7. Helping others break these rules

You may not assist another person in doing anything this policy prohibits. If you operate a Customer Site, you are responsible for how it is used and for responding to abuse on it.

8. How we enforce this policy

We may investigate suspected violations. Depending on the nature and severity of the issue, the risk to others, legal requirements, and whether the issue can be remedied, we may:

request additional information;
warn the account holder;
limit a feature;
remove or disable access to content;
block communications or restrict transactions;
temporarily suspend a website or an account; or
terminate access.

We may act immediately where necessary to address fraud, security threats, unlawful activity, imminent harm, sanctions requirements, infrastructure risk, or other serious concerns. Where appropriate and reasonably practicable, we will try to give notice and an opportunity to fix the issue first.

Cedros is not required to monitor all content or activity. Sections 37, 41, and 43 of the Terms govern moderation, suspension, and termination.

9. Reporting a violation and asking for review

To report abuse, unlawful content, infringement, or a security concern, use Report Abuse.

If you believe we made a mistake in enforcing this policy against you, reply to the decision notice or follow Review and reconsideration.

10. Contact

Cedros LLC · 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States · [email protected]