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Does the public website chatbot have the same access as my private assistant?

No. Public support uses its configured visitor-facing sources and capabilities; private administrative tools have separate permissions. Configure support with the information cu...

No. Public support uses its configured visitor-facing sources and capabilities; private administrative tools have separate permissions. Configure support with the information customers should receive, and keep internal records and secrets out of public sources. Enabling the private assistant does not mean a visitor can use its administrative tools. Explore support chat.