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Cedros vs ServiceTitan

Win the enquiry. Keep the job system doing its job.

ServiceTitan combines field-service operations with customer, marketing, and booking tools. Cedros combines website publishing with inquiries, appointments, customer records, and communication. Compare the overlapping customer workflows and the field operations your business needs.

Reviewed October 3, 2026 · Features depend on plan, configuration, and installed extensions

Cedros

For a better customer-facing website

Choose Cedros for service pages, enquiry forms, appointment booking, support, and follow-up in one workspace.

ServiceTitan

For dispatch and field-service management

Choose ServiceTitan when technician workflows, dispatch, job costing, and field operations are the core requirements.

Help the customer explain what they need

Clear service pages and a focused enquiry form can collect useful context before your team replies. Cedros keeps that information near the customer record and website.

Distinguish an appointment from a dispatch plan

Offering a consultation slot is different from assigning the right technician, route, and equipment to a job. Cedros handles appointments; technician dispatch requires a field-service system.

Make the handoff deliberate

If you keep a field-service system, define how an enquiry becomes a job and what information must transfer. Verify that connection rather than assuming it is automatic.

Give the office a useful intake workspace

Cedros combines customer profiles, shared email, contracts, tasks, and appointment booking with the service website. Booking policies can control notice, availability, cancellation, and rescheduling; paid appointments require the appropriate Pay setup. These tools can support consultations and follow-up. Technician dispatch, job costing, fleet routing, and field inventory remain separate requirements for your field-service system.

Plan for the total cost

For Cedros, include the website plan, traffic and storage capacity, AI usage, email volume, required extensions, and any charges from your own providers. For ServiceTitan, include field operations, required Pro products, and implementation. Dispatch and job-management costs remain if Cedros supplies the website and appointment intake.

A better first step for your next customer.

Bring service information, enquiries, and follow-up together on Cedros.

Talk about your website