Cedros Documentation
Forms and customer support
Updated Oct 1, 2026
Taking over a support conversation
Find waiting support chats, take ownership, reply to visitors, coordinate with teammates, hand back to AI, and resolve or reopen conversations.
Forms and customer support
Updated Oct 1, 2026
Teaching support AI about your business
Improve support AI answers with published FAQs and docs, source choices, clear instructions, accurate business details, and practical visitor-chat tests.
Email campaigns
Updated Oct 1, 2026
Testing an email before sending
Preview a saved email campaign, send a test to your own address, check formatting and links, and understand what still needs review before sending.
Routines and automations
Updated Oct 2, 2026
Testing and troubleshooting a routine
Inspect run history, resolve step and schedule problems, and verify a correction before repeating work.
Developer resources
Updated Oct 2, 2026
Testing, packaging, and releasing an extension
Validate your extension ZIP, test installation and updates, prepare recovery steps, and verify the released version.
Payments and commerce
Updated Oct 1, 2026
Tracking inventory
Review stock adjustments, understand available quantities, arrange stock corrections, and check inventory before selling.
Focus and goals
Updated Oct 2, 2026
Tracking relationship goals
Choose weekly and quarterly relationship outcomes, link people from your CRM, review your plans, and keep next steps current.
Contracts
Updated Oct 1, 2026
Tracking signatures and reminding signers
Find contract requests, understand signing progress, and send fresh invitations without creating duplicate requests.
Email campaigns
Updated Oct 1, 2026
Troubleshooting a campaign that didn’t send
Find out why an email campaign did not send, resolve the reported issue, and verify recovery without duplicating delivery.
Security, backups, and data
Updated Oct 2, 2026
Troubleshooting failed backups or imports
Identify failed backup and import operations, resolve common errors, and check what completed before retrying or starting recovery.